Contact information

Thank you for visiting Ziba Fashion. If you have any questions about our products, online orders, shipping, returns, exchanges, or in-store shopping, please contact us using the details below.

Store Details

Ziba Fashion
Shop 16/357 Great North Road
Henderson
Auckland 0612
New Zealand

Phone: +64 27 632 0002
Email: contact@ziba-fashion.shop

Store Hours

Monday: Closed
Tuesday: 9:30 AM–5:00 PM
Wednesday: 9:30 AM–4:00 PM
Thursday: 9:30 AM–4:00 PM
Friday: 9:30 AM–4:00 PM
Saturday: 10:00 AM–5:00 PM
Sunday: 10:00 AM–3:00 PM

Online Order Support

For help with an online order, please email us at contact@ziba-fashion.shop and include your order number, full name, and a short description of your request.

We can help with order updates, shipping questions, returns, exchanges, faulty items, incorrect items, and general product enquiries.

Visit Our Store

You are welcome to visit our store during opening hours.

Ziba Fashion
Shop 16/357 Great North Road
Henderson
Auckland 0612
New Zealand

Response Time

We aim to respond to customer enquiries as soon as reasonably possible during our normal business hours.

Messages received outside business hours, on Mondays, or on public holidays may be answered on the next business day.

Important Notice

Please do not send passwords, payment card details, or sensitive personal information by email or through our website contact form.